🎥 Supported formats: MP4, MOV, M4V, WAV, MP3.

Let us know if you need support for other formats. We are always looking to improve our feature set and roadmap.

😎 Ideal format: Files under 10GB of size, H.264, and 10 Mbps bitrate.

We work with proxies (HD and higher), not high-resolution files. For files with a higher bitrate or larger size, we typically need to re-encode them, which may cause sometimes network instability or disconnections. Additionally, please ensure you're using one of the supported formats listed above before uploading content.

😱 Corrupted files.

Sometimes files uploaded on Imaginario AI can give a message like “400 Bad Request error” or a “Failed Processing” message. This issue is likely due to a corrupted file, meaning it has become damaged or incomplete, which makes it difficult or impossible to process with our AI systems. To troubleshoot, try uploading another version of the file or use a different file altogether. These are typically files that have been pirated or illegally ripped, incompletely downloaded, improperly transferred, affected by storage media issues, viruses or malware, improper shutdowns, disk errors, codec problems, or improperly re-encoded.

⬆️ Step 1: Click on top right on “Upload” button, then:

• Drag and drop files to be uploaded or
• Select a file from your local hard drive or…
• You also have the option to connect to your preferred cloud storage service and upload the files you need. We support cloud integrations to streamline the process, eliminating the need for re-uploading and relying on your local broadband speed. We support the following services (you’ll find int he top left side of the screen):
  • Google Drive
  • Dropbox
  • Frame.io
  • AWS S3 buckets
  • Wasabi buckets

🤖 Step 2: You’ll then be asked to select which elements to process:

• 💬 Speech (covering 100+ languages - check here for more information on supported languages and dialects)
• 👁️ Visuals (e.g., actions, people, objects, logos, text on screen, etc - check here to know more about visual search)
• 👂🏼Sounds (e.g., explosions, laughter)

Note: Faces are automatically processed with any video element to create Magic Clips (fully automatic vertical clips) and Face Visual Filters. Check here to learn more about this type of video indexing and how to use it.